Terms & Conditions


If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which cover PTM Glasgow trading as Clyde Linen’s relationship with you in relation to this website. The term ‘PTM Glasgow” or ‘us’ or ‘we’ or “the company” refers to the owner of the website whose registered office is 48, John Knox Street, Clydebank, Glasgow, Scotland, G81 1LG. The terms “you” “buyer” refers to the user or viewer of our website.

Website-related Terms & Conditions

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements and is used according to the manufacturer’s instructions.

All images portrayed on this website are for illustration purposes only, as we use a number of different suppliers, so there may on occasions, be a variation to the colour, style, or packaging of a particular item.

This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without PTM Glasgow’s prior consent. Your use of this website and any dispute arising out of such use of the website is subject to Scottish law.

Order related Terms & Conditions

Please contact us before sending back any return, failure to do so may lead to a delay with the processing of your return.

Please note that we cannot be held responsible for lost returns so please ensure you return them via an appropriate courier or insured method as we do not accept any liability until received by us.

Goods should be returned in their original packaging where possible, with adequate protection to ensure that the goods and packaging reach us in good condition.

Where an order is placed under special delivery arrangements any delivery charge is non-refundable in the event of a return for any reason.

Please note that in certain cases we may need to examine the item(s) before re-sending replacements. If this is necessary we will try to make this happen as quickly as possible.

Goods should be returned with adequate protection to ensure that the goods and packaging reach us in good condition. If any goods are damaged in transit you will have to pursue a claim with the courier or mail service that you used.

All goods returned to us as unwanted will be examined upon return and any refunds/exchange will only be applied once a final agreement has been made to accept the product(s) back in accordance with our terms & conditions.

We may share your personal information with our suppliers, service providers and other contractors to fulfil orders you place with us and to provide the services you request.